ICICI Bank
ICICI Bank offers a range of financial products and services to retail, rural, small and medium enterprises and corporate customers. The Bank delivers products and services through various channels including branches, ATMs, mobile phones and the internet. The Bank aims to offer a seamless omni-channel experience to customers. The Bank progressed on its journey of Bank to BankTech through the digital and technological transformation.
At ICICI Bank, technology is being integrated into every aspect, from delivering value to customers to optimising internal operations. We aim to grow our profitability within the guardrails of risk and compliance through a 360-degree customer-centric approach and by focusing on ecosystems and micro-markets. The principles of Fair to Customer, Fair to Bank and One Bank, One ROE will guide our operations. We focus on building a culture where every employee in the Bank serves customers with humility and upholds the values of brand ICICI. We aim to be the trusted financial services provider of choice for our customers and deliver sustainable returns to our shareholders.
To grow our risk-calibrated core operating profit by :- • Delivering products and services that create value for customers • Bringing together all our capabilities to seamlessly meet customer needs • Conducting our business within well-defined risk tolerance levels
To be the trusted financial services provider of choice for our customers, thereby creating sustainable value for our stakeholders.